Thursday, 10 March 2011

Questions of the month

Question 1:

LOBELA's telephone line is hopeless, useless and rubbish! Dear Miss CEO, have you ever tried calling your own headquarters' customer service line? Can you get through? They'll make you wait and listen to a long nonsense crap. Please do something with it. Even the automated lady's voice do sounds like some Kopitiam lady.

I'm sorry because i'm taking my anger on your blog, but how am i going to get my complain through you? Come on, I know you can hire more people for your customer help line.  

Amanda Lee, Johor Bharu.
 

Question 2:

Hi.I am a journalist from the local business newspaper. I am so impress with the growth of your company as a local brand which is also successful internationally. However, as I go through your website I found that most of your top management are consisting of Malay ethnic. As a worldwide organization, I think you should embrace differences among people and avoid discrimination.

Question 3:

I am Ismail Ismayatim a corporate communication head of Majlis Kanser Negara (MAKNA) a non-profit social enterprise. It's main task is to pool and utilize efforts, expertise and financial aid to fight cancer and reduce the related pain, suffering and morbidity often experienced by cancer patients and their family.

Here I would like to ask you if there's any way that your company might be able to help and contribute for supporting MAKNA and its programmes towards the difficult battle against cancer. I believe the involvement of an establish organization like yours will help to create awareness among people and also reducing the number of cancer victim's death due to the high treatment cost. Thank you.

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